LuckyDays Online Casino Cookie Policy

At LuckyDays, we believe in being fully transparent about how we collect and use data when you visit our website. This Cookie Policy explains what cookies are, which types of cookies we use on the LuckyDays Online Casino platform, why we use them, and how you can manage your preferences. By continuing to use our site, you consent to our use of cookies as described in this document. If you have any questions, please contact us at help@luckydays.com.

What Are Cookies?

Cookies are small text files that are stored on your device — computer, tablet, or smartphone — when you visit a website. We use cookies to recognise your device on return visits, remember your preferences, and deliver a smoother, more personalised experience across the LuckyDays Online Casino site. Cookies do not contain personal details such as your payment information or Y5[oIOni[{ALpO[(s, but they help us understand how you interact with our services.

In addition to cookies, we may also use similar tracking technologies such as web beacons, pixels, and local storage objects. Throughout this policy, all of these technologies are collectively referred to as "cookies" for ease of reference.

Who We Are

Our LuckyDays platform is operated by Jungle Media Ltd., a company incorporated in Malta (company reg. no. C 79253), with its registered address at Level 1, Burlington Complex, Dragonara Road, St. Julians, Malta. We hold a licence issued by the Malta Gaming Authority (MGA), licence no. MGA/B2C/822/2020, issued on 03/06/2021. As a licensed operator, we are committed to maintaining the highest standards of data protection and responsible cookie usage.

Types of Cookies We Use

We use several categories of cookies on the LuckyDays Online Casino website. Each category serves a distinct purpose and helps us provide you with a secure and enjoyable gaming experience.

Strictly Necessary Cookies

These cookies are essential for the operation of our site. Without them, core functions — such as logging in, navigating securely, and accessing your account — would not work properly. We do not require your consent to place these cookies, as they are necessary for us to deliver the service you have requested.

• Session management and authentication
• Security and fraud prevention mechanisms
• Load balancing to ensure stable access to our platform
• Remembering items added to your preferences during a session

Performance and Analytics Cookies

At LuckyDays, we use performance cookies to understand how visitors interact with our website. These cookies collect aggregated, anonymised information about which pages are visited most frequently, how long users stay on each page, and any error messages encountered. This data helps us continuously improve the LuckyDays Online Casino experience for all our players.

• Google Analytics or similar tools to monitor traffic and usage patterns
• Heatmapping tools to understand navigation behaviour
• A/B testing frameworks to evaluate improvements to our interface

Functional Cookies

Functional cookies allow our LuckyDays platform to remember choices you make, such as your preferred language, currency, or region. These cookies help us personalise your experience and reduce the need to re-enter preferences every time you visit.

• Language and locale selection (e.g., English, Finnish, German, French, Thai)
• Remembering your preferred currency or regional settings
• Storing your display and accessibility preferences

Targeting and Marketing Cookies

We and our trusted advertising partners may place targeting cookies on your device to deliver relevant promotional content, including information about our welcome bonuses, free spins offers, and the LuckyDays app. These cookies track your browsing activity across websites so that advertising shown to you is more relevant to your interests.

• Tracking which pages and promotions you have viewed
• Measuring the effectiveness of our advertising campaigns
• Limiting how often you see a particular advertisement
• Sharing data with third-party advertising networks in accordance with our Privacy Policy

Third-Party Cookies

Some cookies on the LuckyDays Online Casino website are set by third parties, including game providers such as Play'n GO, Evolution Gaming, NetEnt, Quickspin, Nolimit City, Microgaming, Red Tiger, and Relax Gaming. These providers may set their own cookies when you launch their games. We do not control the cookie practices of these third parties and recommend reviewing their individual privacy and cookie policies for further information.

Additionally, our live chat and customer support tools (accessible via help@luckydays.com) may use their own session cookies to maintain conversation continuity and improve response quality.

How Long Do Cookies Last?

Cookies we place vary in their lifespan. We use both session cookies — which expire when you close your browser — and persistent cookies, which remain on your device for a set period. Persistent cookies we use typically expire between 30 days and 24 months, depending on their purpose. You can delete cookies at any time via your browser settings.

Managing and Withdrawing Your Consent

When you first visit our LuckyDays Online Casino site, we display a cookie consent banner that allows you to accept or manage your cookie preferences. You can choose to accept all cookies or customise your selection by category. Please note that disabling certain cookies may affect the functionality of our website.

You can also control cookies directly through your browser settings. Most browsers allow you to:

• View the cookies currently stored on your device
• Delete individual or all cookies
• Block cookies from specific or all websites
• Set preferences for certain types of cookies (e.g., block third-party cookies only)

For guidance on managing cookies in your specific browser, please refer to your browser's help documentation. You may also opt out of interest-based advertising through tools such as the Network Advertising Initiative opt-out page or the Digital Advertising Alliance's opt-out tool.

Changes to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will update the relevant section of our website and, where appropriate, notify you directly. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions or concerns about our use of cookies or this policy, we welcome you to get in touch with our team. At LuckyDays, we are committed to addressing your queries promptly and transparently.

• Email: help@luckydays.com
• Operator: Jungle Media Ltd., Level 1, Burlington Complex, Dragonara Road, St. Julians, Malta
• Regulator: Malta Gaming Authority (MGA), licence no. MGA/B2C/822/2020
• ADR Entity: Casino Reviews (The POGG)

Our LuckyDays team is here to help and will respond to your enquiry as quickly as possible. Thank you for trusting us with your online gaming experience.